Returns
Something not right? We'll fix it.
Because of the nature of our products we can't take back items once the seal has been opened. If your order arrives damaged, incomplete or incorrect, contact us within 48 hours of delivery with a photo and your order number, and we'll put it right.
1. Get in touch
Send your order number and a photo of the issue within 48 hours of delivery.
2. We review it
You hear back from a real person, usually the same day.
3. Replacement or refund
We send a replacement or refund the affected items — your choice.
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